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Customer support template
Customer support intake
Customers don't fill long support forms. They drop a screenshot and write "this is broken." This template accepts that and turns it into a structured ticket with product, environment, severity, and a draft response.
What this form captures
- Customer email + plan tier
- Issue description (text or voice)
- Screenshot or recording
- Product area (auto-detected)
- Severity (auto)
- Environment (browser / OS, auto)
Built-in superpowers
- Voice / photo / messy text accepted — AI fills the form for the visitor.
- Multi-turn AI: missing fields prompt a single follow-up question.
- Lead scoring + sentiment per submission on Pro plan.
- Plays nice with: Zendesk, Intercom, Linear, Slack.